Note : Next dispatch date - 30/12/24. Merry Christmas!

Note : Next dispatch date - 30/12/24. Merry Christmas!

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Background section

Privacy Policy

This Privacy Policy describes how showplatemate.com (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit our website and use our services.

1. Information We Collect

We may collect various types of information from you when you visit our website or use our services, including:

  • Personal Information: such as your name, email address, phone number, and shipping address, which you provide to us when making a purchase or contacting us through our contact forms.
  • Usage Data: information about your usage of our website, including your IP address, browser type, operating system, and pages visited.
  • Analytics and Tracking Data: we may use Google Analytics (GA4) and heatmapping software to collect information about your interactions with our website, such as mouse movements and clicks, to improve user experience and optimize our services.

2. Use of Information

We may use the information we collect from you for the following purposes:

  • To process transactions: we use your Personal Information to process orders, fulfill purchases, and provide customer support.
  • To improve our website: we analyze Usage Data and Analytics Data to understand how users interact with our website and make improvements accordingly.
  • Marketing and Communication: with your consent, we may send you promotional emails about our products, services, and special offers. You can opt-out of these communications at any time.
  • Legal Compliance: we may use your information to comply with applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure

We may share your Personal Information with third-party service providers who assist us in operating our website and providing our services, such as payment processors and shipping companies. We may also share your information in response to legal requests or to protect our rights or property.

4. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to access, correct, or delete your Personal Information. You may also object to or restrict the processing of your information or request a copy of your data in a structured, machine-readable format.

6. Cookies

We use cookies and similar tracking technologies to collect information about your interactions with our website and improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect Personal Information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at admin@showplatemate.com.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.